You told us you wanted fast, easy and secure access to your Blue Cross and Blue Shield of Illinois (BCBSIL) account. We said, “Yes!”

Go digital with BCBSIL and share how you want us to communicate with you.

Prefer texting? Sign up to get claims and benefit information, health tips and prescription reminders on your phone. Or you can text us to find a physician or urgent care center.

If email is your thing, let us know so we can send claim processing alerts and health tips to your favorite email inbox.

Love to surf the web on a laptop, computer or phone? That works, too. You’ll avoid waiting for snail mail to see updates to your claims information. While you’re online, you can sort, organize and download up to 18 months of your claims history.

It’s up to you. Let us know and we’ll provide communication your way.

Here are three ways you can update your preferences and contact information:

  • Go to
  • Text CONTACTIL to 33633 for a link.*
  • Open the BCBSIL App and go to More, Settings, Account Preferences. To get the updated account preference options, make sure that you have the latest version of the app installed on your device.