This article is intended for HMO members enrolled in an employer health insurance plan.

You have rights and responsibilities as a Blue Cross and Blue Shield of Illinois HMO member. Do you know what they are?

To learn more about your HMO rights and responsibilities, visit and log in to Blue Access for MembersSM. Go to the My Coverage section and select the Member Rights and Responsibilities link.

You’ll also find a summary of your rights and responsibilities in the HMO Member Handbook.

If you would like to request a copy of this handbook or have any questions, call the toll-free customer service number on the back of your member ID card.