This article is intended for HMO members enrolled in an employer health insurance plan.

You have rights and responsibilities as a Blue Cross and Blue Shield of Illinois (BCBSIL) member. Do you know what they are?

BCBSIL will provide members with a written statement of your member rights and responsibilities. You can find it in your Member Handbook. You can also request a copy by calling the customer service number on your member ID card.

You can also access your rights and responsibilities any time by going to and logging in to Blue Access for MembersSM. Go to the My Coverage section and select the Member Rights and Responsibilities link on the left under Related Links.

If you have any questions, call the toll-free customer service number on the back of your member ID card.